Service Contracts
Ricoh Service Contracts
Coverage built around your print volume — so you only pay for what your business actually needs. No flat rates, no one-size-fits-all plans.
Contracts designed around your volume, not ours.
When your copier goes down, your office stops. Our service contracts give you a direct line to a local Ricoh-certified technician — typically on-site within 4 hours — so downtime stays short and your team stays productive.
Unlike national providers that sell fixed-tier plans, we design every contract around your actual print volume. We look at how many pages your office produces over 90 Days and build an annual coverage Contract that matches — so you're never overpaying for capacity you don't use, and never caught short when demand picks up.
The result is a contract that's efficient for your business: predictable annual costs, right-sized coverage, and a local team that knows your machine.
4 Hr
Average response time
98%
Contract renewal rate
20+
Years in Ricoh Copier Industry
200+
Businesses covered
Choose Your Annual Coverage Plan
All plans include local Phoenix-area service from Ricoh-certified technicians.
Full Coverage
Labor, parts & toner — volume-matched
Starting at $550/year
Up to 25,000 B&W + 3,000 color copies/year
Everything you need in one contract: unlimited service calls, all labor, parts, drums, and toner cartridges matched to your monthly output and delivered to your door. The most popular choice for busy offices.
- Unlimited service calls
- All labor covered
- All parts & drums covered
- Toner matched to your volume & delivered
- 4-hour average response
- Ricoh-certified technicians
- Priority scheduling
Preventive Maintenance
Scheduled tune-ups to prevent breakdowns
Starting at $300/year
3 scheduled inspections per year
Scheduled preventive maintenance visits scaled to your usage. Great for high-volume offices or machines approaching end of warranty.
- PM visits scaled to your volume
- Cleaning & calibration
- Wear-part inspection & replacement
- Performance report after each visit
- Discounted service calls
- Unscheduled service calls (discounted rate)
- Toner cartridges
- Parts & drums
Why businesses choose us
Priced to your actual volume
We don't sell one size fits all plans. We look at your monthly page count and design a contract that fits — so you pay for what you use, nothing more. Our Full Coverage Contracts are black and color combined together, so you are not confused.
Local technicians, not a call center
When you call, you reach our North Phoenix/Glendale office — not a national dispatch center or automated voice. Our technicians know your machine and your office.
Ricoh-certified expertise
Our technicians are factory-trained on the full Ricoh lineup. We carry common parts in our service vehicles. If you tell us specifically what the issue is on your service calls, we can bring what we need to the call.
Flexible Payment Option
We offer Quarterly Payments to High Volume Full Coverage Contracts, over $2000/year.
Frequently asked questions
Ready to protect your equipment?
Tell us about your machine and how much you print each month — we'll design a contract around your volume and send you a no-obligation quote, usually within one business day.
No commitment required. Most quotes delivered within 1 business day.